When will I receive my order?

If your order is to be delivered by our own dedicated fleet, deliveries will be made between 10am - 5pm Monday to Friday.

If your order is small enough for our parcel delivery service then these operate 7am – 7pm Monday to Friday.

We aim to despatch all orders within 72 hours, subject to stock availability. Standard delivery is 1-2 working days from despatch, however please allow 7 - 10 working days for delivery.

Large and heavy items will be delivered by our 2 man delivery service, please allow 7-21 days.

If you are ordering from our Made To Order catalogue our lead times are displayed online and we will confirm your specific production date once your order is officially submitted and we have confirmation from our UK factory. 

Please take note of the dimensions of the item being ordered to ensure that it will fit in the room of choice and that it will also fit through the entrance and access point/s to the property.

If you have an urgent or specific delivery request please notify us upon ordering and we will do our utmost to meet your requirements.

Please note - orders are despatched from our various specialist warehouse locations, therefore items may not all be delivered at the same time.