1. Help Centre
  2. FAQ
  3. PLAN, CHANGE, QUERY OR CANCEL AN ORDER

Can I cancel my order?

We require written confirmation to cancel an order, this must be done before the order is submitted to our warehouse for processing and dispatch.

Please note - all Made to Order items are manufactured to specification and therefore the order cannot be amended or cancelled once your order had been submitted and production has commenced.

Before placing an order, please take note of the dimensions of the item being ordered to ensure that it will fit in the room of choice and that it will also fit through the entrance and access point/s to the property.